The retention suite
Every cancellation gets a counter-offer.
We ask why they're leaving — and answer with the right offer. The punch card keeps most of them from ever getting there.
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Rewards earned · applied automatically
Cancel-save flows
Cancel asks why — and answers with the right offer: a skip, a discount, or a pause.
No dark patterns
Declining still cancels in one click. Honest — and FTC click-to-cancel compliant.
Digital punch card
Every order earns a punch; milestone rewards apply to the next charge automatically.
Rewards apply themselves
No coupon codes to leak, no extra loyalty app — the discount just lands.
Discount codes when you want them
Percent off the next N orders, with use caps and expiry. Redeemed in the portal, every redemption logged.
Fix the real reason they leave
Over-supply is the #1 canceller. A skip fixes it without giving away a discount.
Win-back ladder, automatic
Three escalating offers over 45 days after a cancel, each with a one-tap restart link.
A last-try discount on failed cards
Optionally sweeten the final retry with a discount, so the customer updates the card instead of drifting away.
Every save measured
Reasons, offers, and save rate all land in your analytics — evidence, not instinct.